- What is Paycom?
- Paycom benefits
- Overview of Paycom features
- Paycom pricing
- User satisfaction
- Technical details
- Support details
- User reviews
What is Paycom?
Paycom is a cloud-hosted payroll and human capital management (HCM) platform that empowers businesses to track all stages of the employee lifecycle. The company was launched in 1998 and is one of the pioneers of cloud-based payroll software. It centralizes the management of your entire employee information – from hiring, engaging, paying, managing and tracking employees – all in a single platform. Advancing from just the payroll module, today Paycom also offers HR Management, Talent Management, Talent Acquistion, and Time and Labor Management tools.
Paycom stands out for its excellent customer support as it provide one-to-one service to its clients as they get a single point of contact for all their queries. Dedicated specialists offer personal support to improve efficiencies. In short, you can use Paycom to hire, engage, pay, manage, and track your employees effortlessly.
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Overview of Paycom Benefits
Paycom lets you manage all your employees in a single solution. With that, here are the software’s main benefits:
Empowering talent acquisition
Finding the best candidates and hiring the most qualified applicant from a rich talent pool is streamlined in the system through features such as candidate tracker and applicant tracking. It also ensures new hires can quickly adapt to your company with its intuitive onboarding solution.
Leveraging employee growth
To nurture your current talent pool, Paycom lets you build career paths for your employees and assist them to improve their skills with talent management analytics. Keeping them on track to both their self-growth and company-growth goals leads to a more committed and engaged workforce.
Streamlining payroll
Online payroll processing, payroll tax management, and payroll analytics features help you pay your employees on time accurately. This ensures their payroll is calculated correctly in a timely manner by tracking time and attendance as well as protecting your labor budget. Other features include ACA, garnishment management and expense management.
Optimizing HR management
HR tasks, which are complex, tedious, and time-consuming, are automated. An example is for compliance and benefits. In a single database, your HR can easily stay on top of managing your workforce from acquiring, hiring, developing and retaining employees. It has tools such as surveys, 401(k) reporting, and benefits administration suite to streamline the process.
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Overview of Paycom Features
- 360 reviews
- 401(k) reporting
- ACA
- Applicant tracking
- Background checks
- Benefits administration
- Benefits to carrier
- Candidate pre-screening
- Checklist management
- COBRA
- Compensation budgeting
- Custom reports
- Customizable candidate database
- Customized dashboards
- Digital signature
- Document management
- Document storage
- E-learning
- Employee onboarding
- Employee self-service
- Employee Usage Tracking
- E-Verify
- Expense management
- Garnishment management
- General Ledger
- Government and Compliance
- HR management
- Human capital management (HCM)
- Human Resource information system (HRIS)
- Job-status tracking
- Kiosks
- Labor allocation
- Manager self-service
- Onboarding
- On-demand analytics
- Online communication platform
- Online organizational chart
- Online timesheets
- Payroll
- Payroll management
- Performance evidence
- Performance management
- PTO tracking
- Push reporting
- Real-time labor cost reporting
- Reporting & dashboards
- Searchable contact histories
- Self-onboarding
- Self-reviews
- Surveys
- Talent management
- Tax credits
- Time & attendance management
- Time & labor management
- Timecard management
- Time-off requests
- Training management
- Video content creator
- Web-based time clocks
Paycom Position In Our Categories
Knowing that companies have distinctive business needs, it is only wise that they avoid seeking an all-in-one, ideal software. Regardless, it is hard to find such a software solution even among recognizable software solutions. The practicable step to undertake would be to take note of the different main aspects that entail research including crucial features, pricing, technical skill aptitude of staff members, company size, etc. Thereafter, you should do the product research to a full extent. Browse over some of these Paycom reviews and look into each of the software solutions in your shortlist more closely. Such all-encompassing research guarantees you steer clear of ill-fitting applications and buy the one which has all the aspects your business requires for success.
Position of Paycom in our main categories:
TOP 200
Paycom is one of the top 200 Accounting Software products
TOP 200
Paycom is one of the 200 HR Management Software products
It's important to realize that virtually no app in the Payroll Software category is going to be a perfect solution able to meet all the needs of various business types, sizes and industries. It may be a good idea to read a few Paycom Payroll Software reviews first as some services may excel just in a very narrow set of applications or be designed with a very specific type of industry in mind. Others can operate with an intention of being simple and intuitive and therefore lack complex functions needed by more experienced users. There are also apps that focus on a broad group of users and offer a rich feature toolbox, however that frequently comes at a higher cost of such a service. Be certain that you're aware of your requirements so that you get a service that offers all the functionalities you look for.
How Much Does Paycom Cost?
Paycom Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
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What are Paycom pricing details?
Paycom Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Paycom pricing information is available by quote only. Please contact the vendor for detailed pricing information.
User Satisfaction
Positive Social Media Mentions 37
Negative Social Media Mentions 0
We are aware that when you make a decision to buy a Payroll Software it’s important not only to learn how professionals rank it in their reviews, but also to check if the actual clients and enterprises that purchased these solutions are indeed satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Paycom reviews across a broad array of social media sites. The information is then presented in an easy to understand form revealing how many customers had positive and negative experience with Paycom. With that information at hand you will be ready to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Android
- iPhone/iPad
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Paycom?
Paycom integrates with the following business solutions:
- Wisetail LMS
- Aladtec
Paycom User Reviews
Paycom average rating:
4.4/5 (14 user reviews)
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The most favorable review
Jayson
Average score
5/5
PROS: I've been in payroll for 27 years and this is the best system I've used because of its paperless nature. The usual paper nightmare of the on-boarding process was reduced because everyhing can be done using Paycom. Employees can also see their working hours data, so it is easy for them to see if they are being paid right. They also have a very good customer service. I am very pleased with how knowledgeable they are. They went above and beyond duty to help us.
CONS: I don't have anything in particular to dislike, but if I may suggest, we would like to have a monthly report schedule.
Reviewed 3 years ago
Read full review >
The least favorable review
Norwood
Verified user
Average score
4/5
PROS: HR management is easier as employees can input their data like that of W4 changes, direct deposit, and information changers.
CONS: Unfortunately, some features do not fit our business.
Reviewed 4 years ago
Read full review >
More reviews from 14 actual users:
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- Latest
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- Most positive
- Most negative
Centralized all areas for payments
Read full review >
Mittie
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 28.10.2021 Company Size: More than 100 Employees Industry: N/A
PROS: It centralizes all areas of payment including pay stubs, holiday time, and benefits. Furthermore, it has a mobile app that can make access easier for us.
CONS: I can't think of any huge dislike. But if I were to be particular, I hope they don't ask us to answer a security question login.
What do you think about this review?
Great Poor
Small businesses can benefit from this
Read full review >
Tyrel
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 28.08.2021 Company Size: More than 100 Employees Industry: N/A
PROS: It works great with all the HR related tasks we have to do. It is also easy to use.
CONS: We are very happy with Paycom. We don't have any particular dislikes.
What do you think about this review?
Great Poor
Show More User Reviews (14)
It is the best HRIS out there
Read full review >
Dudley
Verified user
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 27.08.2021 Company Size: More than 100 Employees Industry: N/A
PROS: Paycom has a very good support team. I cannot say a single negative thing about their team. They have helped us greatly in selecting the modules best fit for our business. The integration was very smooth too because they were there every step of the way. Besides, we can see that the system lives up to our expectations. It fulfills every promise and feature it says it is going to have when we first selected it. It is also super easy to use, so teaching it to our staff is not a problem for us. I would recommend Paycom to any business out there.
CONS: Paycom came to us at the best time. We needed a system that could help lessen our workload and Paycom did just that. So, we really don't have anything negative to say about this amazing platform.
What do you think about this review?
Great Poor
I love, love, love Paycom!
Read full review >
Lewis
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.08.2021 Company Size: More than 100 Employees Industry: Human Resources
PROS: I used to have tons of paperwork. Because of Paycom, we were able to reduce this drastically. From employee onboarding to departure, Paycom takes care of all the data for us. This is a great relief on our workload.
CONS: I couldn't find anything to criticize about Paycom. If I could've found it sooner, we would've been saved long ago.
What do you think about this review?
Great Poor
It is a goof HR management suite
Read full review >
Elody
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 26.07.2021 Company Size: More than 100 Employees Industry: N/A
PROS: It allows us to track our employee's data from start to finish.
CONS: It can take some time to boot. A lot of things need to be set-up first before it works.
What do you think about this review?
Great Poor
Great tool to use
Read full review >
Jasper
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 29.06.2021 Company Size: More than 100 Employees Industry: N/A
PROS: Time-in and time-out became easier to track. The system is also very intuitive.
CONS: It needs improvement in its UI as it is a bit outdated. We also dislike the clocking-in and out feature. We wanted to be able to schedule our working hours. Though we understand that Paycom may not want to enable "fake clock-ins", we'd appreciate it if they can consider having this feature as it will be better for our nature of work.
What do you think about this review?
Great Poor
I love this product
Read full review >
Jayson
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 30.05.2021 Company Size: More than 100 Employees Industry: N/A
PROS: I've been in payroll for 27 years and this is the best system I've used because of its paperless nature. The usual paper nightmare of the on-boarding process was reduced because everyhing can be done using Paycom. Employees can also see their working hours data, so it is easy for them to see if they are being paid right. They also have a very good customer service. I am very pleased with how knowledgeable they are. They went above and beyond duty to help us.
CONS: I don't have anything in particular to dislike, but if I may suggest, we would like to have a monthly report schedule.
What do you think about this review?
Great Poor
Our payroll became simplified
Read full review >
Winfield
Verified user
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 25.05.2021 Company Size: 1-10 Employees Industry: N/A
PROS: I have access to any data within the platform. I can check and review these data for better management of the whole team. Paycom's support team also helped a lot whenever I have any struggles in using the platform.
CONS: Paycom's training should be much more comprehensive on the on-set. I've found myself confused on some aspects as the training given to us is very basic. I had to contact the support team several times to guide me on how to use the platform.
What do you think about this review?
Great Poor
Enrollment of benefits became easier for us
Read full review >
Jarred
Verified user
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 30.04.2021 Company Size: More than 100 Employees Industry: N/A
PROS: It is a very convenient app. You can centralize all your benefits in it, so you can easily check from time to time.
CONS: The log-in process is quite long. I hope they can lessen it a bit.
What do you think about this review?
Great Poor
It has the most amazing features
Read full review >
Faustino
Verified user
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 23.01.2021 Company Size: More than 100 Employees Industry: N/A
PROS: Paycom gives us the best reports I've seen. Every information is easily accessible and I can open multiple tabs so retrieving information is never a problem. Most importantly, their customer service is wonderful. I can't complain about anything with the top-notch assistance they give us.
CONS: Setting-up the platform takes quite some time as they require a lot of data from us. But I've realized that those information helped our department greatly.
What do you think about this review?
Great Poor
Paycom is the best
Read full review >
Naomi
Verified user
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 24.02.2020 Company Size: More than 100 Employees Industry: N/A
PROS: Our business has a lot of nuances that can be hard to accomodate, but due to Paycom's customizable feature, we were able to get what we wanted. This is also due to the hardwork of our Transition Specialist. She tried her best to find a way to get what we need for our business.
CONS: The transition process is quite hard because of the features we need to set-up for our Paycom platform to work according to our needs. There are also some compromises made, but overall, we are pleased.
What do you think about this review?
Great Poor
We benefitted greatly from Paycom
Read full review >
Winifred
Verified user
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 15.02.2020 Company Size: More than 100 Employees Industry: Sports
PROS: It is the most user-friendly platform we've used. It is great with enrolling benefits. You can easily enroll the benefits you have for last year, which will take you less time. Even enlisting beneficiaries will only take you a couple of minutes.
CONS: Logging-in is hard because of the auto-generated user name. It causes a lot of error on our side.
What do you think about this review?
Great Poor
It is the greatest HCM
Read full review >
Alvera
4/5
Overall impression
3/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 14.02.2020 Company Size: More than 100 Employees Industry: N/A
PROS: Paycom offers a very straightforward interface. This makes it very easy to understand and use. The time management section is also a good feature. I am very pleased with everything it has to offer so far.
CONS: It'd be great if they can change the set-up of PTO and hours availabale. It doesn't accurately calculate the PTO days I have approved, so I have to do this manually. It also doesn't calculate how much we could have for the whole year. This can be quite a hassle for the whole team, so I hope they can fix it.
What do you think about this review?
Great Poor
It is a great tool for HR teams
Read full review >
Norwood
Verified user
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 13.02.2020 Company Size: More than 100 Employees Industry: N/A
PROS: HR management is easier as employees can input their data like that of W4 changes, direct deposit, and information changers.
CONS: Unfortunately, some features do not fit our business.
What do you think about this review?
Great Poor
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Paycom user reviews
Centralized all areas for payments
Read full review >
Mittie
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
Published on: 28.10.2021 Company Size: More than 100 Employees Industry: N/A
Small businesses can benefit from this
Read full review >
Tyrel
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 28.08.2021 Company Size: More than 100 Employees Industry: N/A
It is the best HRIS out there
Read full review >
Dudley
Verified user
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 27.08.2021 Company Size: More than 100 Employees Industry: N/A
I love, love, love Paycom!
Read full review >
Lewis
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Published on: 22.08.2021 Company Size: More than 100 Employees Industry: Human Resources
It is a goof HR management suite
Read full review >
Elody
4/5
Overall impression
3/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 26.07.2021 Company Size: More than 100 Employees Industry: N/A
